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Associated accounts question
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I was trying to sell a horse to a family member. The game is not allowing her to purchase it, saying we have associated accounts.
I know our accounts were at one time associated, as we lived near each other and would often log in at the same places. We no longer live close enough for that, and I was thinking after 30 days the associated account was supposed to reset. I looked under the associated accounts tab and is showing I have no associated accounts. I was just curious if this can be fixed, or if there is a way I can sell her this horse? If not, it’s fine, just wanted to check.
The other account is Codysfarm if you need to know.
Thanks!
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Not sure why it is not listing you as associated. The accounts have shared IP addresses which means they can't sell to each other unless both accounts have premium upgrades. Or enough time and activity go by without shared IP addresses. You also have the same Paypal account making purchases for both game accounts. So unless you both have premiums you can not sell to each other nor is it allowed for anyone to help you sell to each other since this is a true associated account and not random chance.Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Thanks for your time answering. I’m not sure why it’s listing us with having same PayPal, I don’t have a paypal account? I’ve only ever done free stuff, and occasionally ask others for help. I’m pretty sure she shouldn’t have a paypal either, but not 100% on that.
Just out of curiosity what’s time amount of time/activity without shared IP address? We don’t live near each other anymore and haven’t seen each other for about 2 months.
No problem with not being able to sell to her. I just wanted to check, cause I assumed we wouldn’t be associated by now.
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It can take more than a year or two for old IPs to clear. There is no set length of time for that to happen.Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Ok. Thanks again.
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Sorry, one more question. I see that I can unsubscribe the PayPal account. Is that in any way linked to basic upgrade I got with IVs? Will I loose that basic upgrade if I unsubscribe?
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I do not see any evidence you have a PayPal subscription.Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Oh ok, I thought you said we also had the same PayPal. My mistake. Sorry.
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The same person purchased things for both accounts with Paypal.Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Oh ok. I understand now. Thanks again for your help.