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In this Discussion
- Ammit February 2021
- shalynnesse February 2021
Premium Account Question
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I forgot to update my card on PayPal, so my payment for Premium couldn't go through. I updated it and it has been a few days but hasn't tried to charge it again. Do I contact PayPal? Or do I have to cancel this subscription and start a new one?
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Please send me a PM. Paypal has been locking people out from creating new subscriptions if they cancel them after a failed payment. I want to check your account first. :)Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Thank you