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Deactivating basic upgrades?
  • milkyway2001milkyway2001
    I’ve just upgraded to premium (yay me!) however when I go to the upgrade manager is says I can activate my premium and deactivate my basic. When I click these buttons nothing happens. I don’t want to be wasting my basic upgrade, had the basic upgrade paused automatically or is something wrong?
  • pinkie2pinkie2
    I believe the higher upgrade automatically takes precedence and the lower pauses and reactivates if the higher one runs out. Hopefully someone can confirm that!
    Thanked by 1SummertreeFarms
  • OndowaStablesOndowaStables
    Pinkie2 is correct. When I check your member page it shows that you have a premium upgrade so it is active. If the premium upgrade feature are not available for you, try logging out (with the log out button not just closing your browser) and logging back in. That is sometime necessary when you get a new upgrade. From experience, I can say that if there is a payment issue or you cancel your premium upgrade the basic upgrade will reactivate automatically.
    Breeding high quality Sheldasen horses. Liver chestnut, DP mushroom, and rose gray riding horses. Dun cobs with all the patterns. Watercolor, Wrong Warp and ice on mixed body types.
    Stable ID 88
  • AmmitAmmit
    It is automatically deactivated. There is nothing you need to do.
    Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • milkyway2001milkyway2001
    Thanks everyone! It’s showing as premium but I just wanted to make sure :)
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