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Account merging question - Hunt and Jump 2 - Forum
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In this Discussion

Account merging question
  • I know this is probably a dumb question, but I can't find the answer so I'm asking anyway. lol I'm planning to merge my older alt (JustaNotherSaddletramp, ID# 47780) with my main, but when I go to the voucher exchange/spend IV page and scroll down to the merger section, the merger tab doesn't drop down for me anymore to be able to see how many IVs I need to merge. I thought maybe it was a platform thing so I checked on all my devices (Samsung cell and tablet, Dell Win10 PC, all running Chrome) and all are the same. How do I find out and then get it to let me merge? :\">
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her
  • That's weird, because it works for me... I thought maybe is was a game issue, so I checked, but it works. Have you tried clearing your cache and all that good stuff? I don't know how to really help, but I think it's strange.
    Love,
    Chase ♡
  • Yeah, last time I merged was easy. Now it just doesn't give me the option, not even to merge two alts instead of the main. I tried logging out/in, closing the browsers, and clearing cache. No changes.
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her
  • Check from the other account, it might be incrementally larger.
    45120
  • There's no way the alts are larger, I have a 400k+ daily on this one and they're so little they still make pointed creates. Lol I did check on them though, thinking maybe my main was just too big to merge, but they don't have the option either.
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her
  • Make sure the emails are the same
    image
  • All emails are the same, I get my pasture emails just fine. I've only used one email address in years.
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her
  • Bump, still hoping for an answer on this one.
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her
  • Premium accounts can't be merged.
    Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
    Thanked by 2Lallyhop wendolyne
  • @justa how old are your accounts?? Mine is 1month and 8 days old and I haven’t made pointed creates since day 8 of playing?
    Actually edit: I went through my horses. My last pointed creates are the 16th of March from the 17th onwards no one has points, and I joined on the 10th of March.
    51430

  • Ah! So I have to turn off the premium on the alt and wait for it to run out? I can totally do that, Ammit, thank you! :x

    @HiddenGenetics You have to be very careful to stay under the 20k show points limit if you want to keep making pointed ponies. Lol I've already stopped being able to on Mesa because I wanted to keep too many ponies I've created, but here on Forest my alts have been used mostly to breed and to create pointed ponies, so I didn't keep as many foundations on them and I tried to make sure the ones I did were low pointed. Lined horses aren't born pointed, so it takes them a while to build up many points. If I remember right, the alt I want to merge is about two years old. I kept my alts both premium so I could sell horses from them to my main account without breaking the rules. You can only do that if both accounts involved in the sale are premium. :)
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her
    Thanked by 1Lallyhop
  • So I have to turn off the premium on the alt and wait for it to run out?


    Yes. Too many issues with people not knowing they have to cancel their subscription so I just don't allow any account with a subscription to merge.
    Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
    Thanked by 1wendolyne
  • Makes sense to me, especially since I made that mistake the first time I merged an account. :\"> My luck is awesome and it just processed for another month like two days ago, but I can deal. lol Thank you!
    ~*~ Justa ~*~
    Main ID# 44842 Alt ID# 54460
    Chronic sufferer of shiny pony syndrome breeding all shades and sizes of Dun. If I can help you with anything, drop me a PM! :)
    she/her

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