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In this Discussion
- Ammit February 2018
- duelinghawks February 2018
New...bought basic upgrade last week...now want premium...lose $$?
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Hi everyone,
So I am new and did a one year basic upgrade on Feb 10th (because I didn't think I'd get so enthralled with the game) and now I'm kicking myself and need to upgrade to premium. I REALLY don't want to lose the dollars I JUST spent on the basic and I don't think they will be applied to the premium upgrade without an administrator working their magic for me. I messaged Ammit a few days ago but haven't gotten a response--I know she's super busy and one of her posts says she deletes messages if it's a question that can be answered by someone else. Anyone else have this experience or have a recommendation? Thanks in advance for your assistance!BREEDING DARKNESS (ok black liver but it sounds cooler)
And DP with Sooty Plus in Silver Black, Blue, Sable & Buckskin
Focusing on the tallest riding horses -
So, sorry I did not see your message!
The basic upgrade with just go dormant and be there if your premium ever does not go through or is canceled.You can also sell the upgrade in the "Upgrade with game cash" area and exchange it for something else. :DNeed to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
That's quite alright I am sure you have to filter through thousands of messages an hour! Thanks for the help!BREEDING DARKNESS (ok black liver but it sounds cooler)
And DP with Sooty Plus in Silver Black, Blue, Sable & Buckskin
Focusing on the tallest riding horses -
I do seem get people who can't seem to find the create a horse link and yet somehow figure out how to PM me.... #-oNeed to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
It's funny how that works!BREEDING DARKNESS (ok black liver but it sounds cooler)
And DP with Sooty Plus in Silver Black, Blue, Sable & Buckskin
Focusing on the tallest riding horses