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In this Discussion
- Ammit October 2017
- Cheers October 2017
- kintara October 2017
- ObsidianKitsune October 2017
- ParadisePark October 2017
- Salvistar October 2017
- StarfireAcres October 2017
- StoneRunStables October 2017
I bought the watercolor gene and didn't get it
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I'm not sure what to do I bought the water color gene for this mare two days ago and posted her in the announcements after I paid for the gene but never got it. Then I wrote Ammit and got no reply did anyone else have this problem or is Ammit on vaccination?
RS Autumn girl -
Did you request plaid as well? Or did you get plaid instead of watercolour?
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No I bought plaid with GMT but then I bought water color threw pay pal but didn't get water colorThanked by 1kintara
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Starfire, I wasn't too sure about the plaid gene, but it looks incredible on her!
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How long ago did you buy it? If it hasn't been 48 hours I wouldn't worry yet.Producer of Volcanic Glass Drafts. Lapisobsidianus.
Prices are almost always negotiable.
On the look out for pointed creates -
Did you check the original order thread. Ammit posted this recently.
“I have had to refund some payments because they did not follow the instructions provided. Please follow them carefully. I can not accept personal payments.
Don't want to get my Paypal account shut down. Thanks!”
You may have been one of those affected.SALVISTAR PERFORMANCE HORSES
Barn ID - 2358Thanked by 1ObsidianKitsune -
Hum so did I get re funded maybe? I did everything as it said to do and have done before
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You got refunded. :) Check your email. It explains it there. Sorry for the confusion. I should have sent you a PM here as well but got slammed with stuff yesterday and forgot!
I am moving away from manual payments for exactly this reason. It's too confusing for players.Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Oh ok sorry I messed it up lol how can I get the gene? What can I do to send it correctly? :)
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If you follow all the instructions it will go through correctly. (It was sent personal and the url was wrong not like the examples). Or if you want to wait till next week I am going to make it way easier to do with just a button click. It is a pain for everyone to send them manually. :DNeed to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/herThanked by 1Cheers -
Ok yes ill wait until next week thank you Ammit your the best!Thanked by 1Ammit
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Hey Ammit do you know when ill be able to buy water color more easily?
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It's available now @starfireacres :)●▬▬▬▬▬▬๑۩۩๑▬▬▬▬▬▬▬●
●▬▬▬▬▬▬๑۩۩๑▬▬▬▬▬▬▬●
......»»—————❶❽❻❹⓿—————««......
...........☆Need help? Send a PM☆........... -
The link to the new page is in the original post about Rainbow Riot in the announcements and it looks super easy to use